Shipping Policy - Comme Des Garcons

Thank you for shopping with Comme des Garçons.
We are committed to ensuring that your order arrives safely, promptly, and in perfect condition.
Please review our shipping policy below for details regarding delivery times, processing, and international orders.

Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information as soon as it ships.

During high-demand periods or collection launches, order processing may take slightly longer — but we always work to deliver your items as quickly as possible.

Shipping Rates & Delivery Times

United States

Standard Shipping: 5–7 business days
Express Shipping: 2–3 business days

International Shipping
We ship worldwide. International delivery typically takes 7–14 business days, depending on destination and customs processing times.

Shipping rates are calculated at checkout based on your delivery address and chosen shipping method.

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email containing your tracking number.
You can track your order directly through the carrier’s website for real-time updates.If you do not receive your tracking number within 5 business days, please contact us at [email protected].

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or local taxes, depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping fees.

We recommend contacting your local customs office for more details before placing an order.

Shipping Address Accuracy

Please ensure that all shipping details are entered correctly at checkout.
Comme des Garçons is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, contact us within 12 hours at [email protected] so we can attempt to update it before shipment.

Lost or Delayed Shipments

If your order appears lost, delayed, or marked as delivered but not received, please reach out to our support team immediately.
We will work with the carrier to investigate and resolve the issue.

Pre-Orders & Special Releases

Some exclusive or limited-edition items may be available for pre-order.
Estimated shipping dates will be clearly indicated on the product page.
Please note that pre-order shipping timelines are approximate and may vary slightly.